People Remember Moments
October 22nd 2008 12:00 am
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Doesn’t is seem like a fact that although you’re good all the time, the one time you make a mistake people remember that. It’s true. Memories are short, people take what they can remember.
Sports have many such examples: Think of Billy Buckner. A good career went bad with one ball that went through his legs. Scott Norwood missed one (missed Super Bowl) kick.
Now look at your life. Look at your coworkers, friends think about them. You may remember 1 good (or bad ) item right away and that’s your opinion of them.
There are two lessons to take out of this: 1) dont just picture people for one moment. Someone may be living on past glory. 2) Make your quality known when things are going routinely smooth. Create a moment by using a stat (e.g. you made no errors this year), highlighting some changes you’ve made to ensure the system is working effectively or simply forwarding praise you received from someone else to your boss.
Now go make a moment!
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Martin Wildam responded on 23 Oct 2008 at 2:48 am #
Thanks for this post - it’s a reminder that each day/moment should be handled new and by allowing new pictures to be drawn we make it easier for others to change.
I also know very well the other side: When I want to change it is difficult sometimes because others are putting you into the same drawers again and again.
Heshy responded on 23 Oct 2008 at 8:07 pm #
the only way to get out of a drawer is to create a new drawer- with a new moment.